Irish Life purchase of Aviva Health – Questions & Answers

Is my health cover still in place?
Yes, your health policy stays the same and you don’t need to take any action

How will my claims be paid?
Claims will continue to be paid in line with your current policy terms and conditions. Claims will continue to be processed by our team in the Cork contact centre. If you are concerned about a claim please do not hesitate to contact us on 1890 717 717

Will my premium remain the same?
Yes, your current policy premium is not affected by this change.
I am currently having treatment. What do I need to do?
You do not need to take any action here. Your policy remains in place with all of your current cover. If you are concerned about a claim please do not hesitate to contact us on 1890 714 444

I need to make changes to my policy. Who do I contact?
You can contact our team in Cork directly on 1890 714 444 and we will assist you in making any changes you require or visit www.avivahealth.ie and follow steps to member log in

Does this affect my relationship with my broker?
No. All brokers that partner with Aviva Health continue to have their current arrangements in place

How do I check my cover?
The same process applies here as always. If you are due to go into hospital you can call us with your consultant’s name, procedure code and the name of the hospital you will receive the treatment in and we can confirm your eligibility to claim. If you are concerned about a claim please do not hesitate to contact us on 1890 714 444

Is Aviva Health merging with GloHealth
Irish Life Group has agreed to acquire Aviva Health and also to acquire GloHealth. Aviva Health and GloHealth will merge. Through the merger of our company and GloHealth, Irish Life will create a significant new force in the health insurance market to the benefit of over two million health insurance customers.

What will happen to my policy when the two companies merge?
There will be no change to your policy terms and conditions as a result of this announcement today

How will I know of any other changes that impact on my policy?
There will be no change to your policy terms and conditions as a result of this announcement today

Brady Burns Insurance Brokers.